Delivery

Goods must be sent to Credit Card holders address. Orders may be delayed if delivery address differs from Card Holders.

In the case of non-delivery, please wait for 5 days from the date of your order before contacting us at admin@hisat.com or by post at the above address, in case delivery has been delayed.

In the unlikely event that a product is defective on delivery or damaged in transit, please contact us at admin@hisat.com within 7 days of delivery. If the product is defective or damaged other than as a result of your negligence or willful misconduct, you may arrange for its return to us in accordance with our Returns Policy and we will either:
(a) repair or replace the product, or part of it; or
(b) refund the purchase price and cost of return postage at your discretion.

If the product is not found to be faulty then these costs will pass back to you and you may be refunded for the product less, not less than 5 GBP , or more than 30 GBP and usually 10% of the value of the goods + VAT where appropriate

We warrant that the product will, at the time of delivery, correspond to our description of them.